Last updated: 22 September 2023
Notwithstanding the aforesaid, the Offerings are not intended for use by any person who has not reached their legal age, e.g. minors, or persons who are incapable of managing their own affairs and/or are mentally incapacitated. If you fall within any of these categories, you must stop using the Offerings immediately.
2. COLLECTION OF PERSONAL DATA
When you use our Offerings, we collect a variety of information from and about you, your devices, and your interaction with the Offerings. Some of this information identifies you directly or can be used to loosely identify you when combined with other data.
If you choose not to provide certain Personal Data to us (marked as mandatory in our forms/documents) you agree (notwithstanding any agreement between you and us) that we may not be able to provide you with our Offerings.
In providing our Offerings, we generally do not collect any sensitive personal data as may be defined under Local Privacy Laws. Unless specifically requested by us, please do not send us or provide any sensitive personal data when using the Offerings. Any disclosure of sensitive personal data by you will be deemed to be accompanied by your blanket consent for our further processing for whatever purpose you have provided it for.
2.1 Information you willingly provide. We collect Personal Data that you provide to us, such as your name, contact information, payment and/or financial information, details about your home, properties, and Offerings you are interested in. This may occur, for example:
2.2 Cookies, pixels, and other tracking mechanisms. We and our partners use various technologies to collect information automatically when you access and use our Offerings, including cookies, and other similar technologies. Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use the Offerings, we and our partners may place one or more cookies on your computer or other electronic devices or use other technologies that provide similar functionality.
2.3 Mobile device and mobile browser information. You may adjust settings on your mobile device and mobile browser regarding cookies and sharing of certain information, such as your mobile device name or the language your mobile device uses, by adjusting the privacy and security settings on your mobile device. Please refer to the instructions provided by your mobile service provider or mobile device manufacturer.
2.4 Location Data. If you enable location services on your mobile device, we may collect the location of your device which we use to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.
2.5 Email Management. You may receive emails from us for a variety of reasons – for example, if you take an action through the Offerings, sign up for a regular report, or post your home for sale or rent and an interested party sends you a message. If you have an account with us, you may edit your preferences through your account settings. You can also manage your receipt of some types of communication by following the instructions included in the emails we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information.
3. PURPOSES OF COLLECTION, USE AND DISCLOSURE
3.1 We may collect, use, disclose (including to our affiliates and subsidiaries) and/or otherwise process your Personal Data (or have your Personal Data processed by third parties, such as Google Analytics, on our behalf) for the following purposes:
(a) Where you use the Offerings in any capacity, we may process your Personal Data to:
(b) Where you use the Offerings as a third-party service provider, we may process your Personal Data to:
(c) Where you use the Offerings as a Real Estate or Home Services Professional, we may process your Personal Data to:
(d) Where you submit Personal Data to us in relation to an employment opportunity, we may process your Personal Data to:
(e) To our service providers, professional advisors and other third parties:
3.3 We will not, without your express consent, disclose your Personal Data to third parties for the purposes of direct marketing. Consent for disclosure of Personal Data to third parties, for the purposes of receiving marketing communications, is given through our registration form, either online or on paper.
As the purposes for which we may/will collect, use, disclose and/or otherwise process your Personal Data depend on the circumstances at hand, such purpose may not appear above. However, we will notify you of such other purpose at the time of obtaining your consent, unless processing of your Personal Data without your consent is permitted by Local Privacy Laws.
3.4 Do Not Call Provisions. Please see the Country Unique Terms at paragraph 8, below.
4. ACCURACY AND SECURITY
4.1 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Offerings that you have requested.
4.2 We will take reasonable efforts to ensure that your Personal Data is accurate and complete if your Personal Data is likely to be used by us to make a decision that affects you or disclosed to another organisation. However, this means that you must also update us of any changes in your Personal Data that you had initially provided us with. We will not be responsible for relying on inaccurate or incomplete Personal Data arising from you not updating us of any changes in your Personal Data that you had initially provided us with.
4.3 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your Personal Data.
4.4 Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of your Personal Data.
4.5 We review and update our security measures in light of current technologies. You however understand that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to, by or through the Offerings. Any transmission is at your own risk. Additionally, we cannot assume responsibility for any unauthorised use of your Personal Data by third parties which are wholly attributable to factors beyond our control.
4.6 Where we have given you (or where you have chosen) a password which enables you to access Offerings or certain parts of the Offerings, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will NEVER ask you for your password other than when you log in to the Offerings.
4.7 We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account and closing your web browser when you have finished using our Offerings on a shared or unsecured device.
5. WITHDRAWAL OF CONSENT; REQUESTS FOR ACCESS TO, DELETION AND CORRECTION OF PERSONAL DATA
5.1 Withdrawal of consent. You can withdraw:
in each case, either by contacting our customer service team at: https://www.propertygurugroup.com/contact-us/; or by withdrawing your consent through your account preferences on the respective Websites and Apps.
Depending on the nature of your request, we may not be in a position to continue to provide our Offerings to you and this may result in deletion of any account you have with us. On notice from you, we will inform you of the likely consequences of the withdrawal of consent, including but not limited to the termination of any agreements you may have with us and your being in breach of your contractual obligations or undertakings. Our legal rights and remedies in such event are expressly reserved.
5.2 Access, deletion and correction of Personal Data. Our Data Protection Officer is responsible for ensuring that requests for access, deletion or correction of Personal Data are properly dealt with in accordance with the procedures specified herein. All requests for access to, deletion or correction of Personal Data held by us must be made by submitting a written request to our Data Protection Officer at:[email protected].
6. INTERNATIONAL DATA TRANSFERS
6.2 We will take all steps reasonably necessary to ensure that your Personal Data is transferred in accordance with Local Privacy Laws.
7. THIRD PARTY WEBSITES
The Offerings may, from time to time, contain links to and from the websites of our partner networks and vendors. We also allow some third parties to display applications and/or widgets on our Offerings that allow you to interact and share content including, for example, through social media buttons such as Facebook’s ‘share’ and ‘like’, Twitter, Pinterest and Google+. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Websites and/or Apps, or their collection of information through these third party applications and/or widgets. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please read and agree with these policies and terms and conditions before you submit any Personal Data to these websites.
8. COUNTRY UNIQUE TERMS
We shall not be liable for any voluntary disclosure of Personal Data by you to other users in connection with the use of the Offerings.
11. CONTACT US
Should you require further information about the treatment of your Personal Data by us, please do not hesitate to contact our Data Protection Officer at: [email protected].
Please click here for APPENDIX.